~ General Terms and Conditions of Use (GTC) ~

TERMS OF USE (TOU) – Angélique CHAPUIS (EI) / CASEOR

1. Purpose

These Terms of Use (TOU) are intended to define the conditions and rules governing the use of the CASEOR website (https://www.caseor.com), operated by Angélique CHAPUIS (EI).

By accessing and using this website, the user fully and unreservedly accepts these Terms of Use.

2. Legal Information

Website Owner:

• Angélique CHAPUIS (EI)

• Trade Name: CASEOR

• Registered Office: 200 RUE DE LA CROIX NIVERT, 75015 PARIS, France

• SIRET Number: 520 064 437 00061

• Contact Email: angelique@caseor.com

Hosting Provider:

• WIX - Wix Online Platform Limited

• 1 Grant’s Row, Dublin 2 D02HX96, Ireland

3. Access to and Use of the Website

The CASEOR website is accessible to any user with Internet access. Users acknowledge that they possess the necessary skills and resources required to access and use the website.

Certain website features may require the creation of an account. Users are responsible for the information they provide and for maintaining the confidentiality of their username and password.

4. Intellectual Property

All content available on the website (texts, images, graphics, logos, icons, sounds, software, etc.) is protected by intellectual property laws.

Any reproduction, distribution, modification, or use of these elements without prior written authorization is strictly prohibited and may result in legal action.

5. Personal Data and Cookies

In accordance with the General Data Protection Regulation (GDPR – EU 2016/679), data collected through the website (name, surname, email address, etc.) is used exclusively for appointment management and invoicing purposes.

Users have the right to access, rectify, delete, and transfer their personal data. To exercise these rights, users may contact angelique@caseor.com.

The website uses cookies for navigation and analytical purposes. Users may manage their cookie preferences through their browser settings.

6. Liability

Angélique CHAPUIS (EI) undertakes to provide a functional and accessible website but cannot guarantee the absence of errors, viruses, or service interruptions.

Users access and use the website at their own risk. They agree not to interfere with the proper functioning of the website through hacking attempts, fraudulent activities, or any other harmful actions.

7. Payment and Refund Policy

The website allows users to book and pay for services. Payments may be made by credit/debit card or bank transfer.

In accordance with Article L.221-28 of the French Consumer Code, the 14-day withdrawal period does not apply to services that have been fully performed before the end of that period.

Appointments may be cancelled up to 48 hours before the scheduled service. After this deadline, no refund will be granted.

8. Tipeee and PayPal Donations

Donations made through Tipeee or PayPal are voluntary contributions and do not entitle the donor to any service, product, or consideration.

Such donations cannot be considered as payment for any service or product.

9. Hyperlinks

The website may contain links to third-party websites. Angélique CHAPUIS (EI) is not responsible for the content or practices of such external websites.

10. Amendments to the Terms of Use

These Terms of Use may be modified at any time. Users are encouraged to review them regularly.

11. Applicable Law and Dispute Resolution

These Terms of Use are governed by French law.

In the event of a dispute, the competent courts shall be those having jurisdiction over the registered office of Angélique CHAPUIS (EI).

For any complaint, users may contact angelique@caseor.com.

In accordance with Articles L.612-1 and subsequent provisions of the French Consumer Code, a consumer mediator may be contacted in the event of a dispute.

Designated Consumer Mediator

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation service through:

CNPM – MÉDIATION DE LA CONSOMMATION

In the event of a dispute, you may submit your complaint through the mediator’s website:

https://cnpm-mediation-consommation.eu

or by post to:

CNPM – MÉDIATION DE LA CONSOMMATION
27 Avenue de la Libération
42400 Saint-Chamond
France

12. Acceptance of the Terms of Use

Use of the website constitutes full and unconditional acceptance of these Terms of Use.