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PRIVACY POLICY – Angélique CHAPUIS (EI) / CASEOR

Article 1 – Purpose

The purpose of this Privacy Policy (hereinafter referred to as the “Policy”) is to inform users (“Users”) of the CASEOR website (https://www.caseor.com) about how their personal data (“Data”) is collected, used, and protected by Angélique CHAPUIS (EI), in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and the French Data Protection Act of January 6, 1978, as amended.

Article 2 – Data Controller

The Data Controller responsible for processing the personal data collected is:

• Name: Angélique CHAPUIS (EI)

• Trade Name: CASEOR

• Address: 200 RUE DE LA CROIX NIVERT, 75015 PARIS, France

• Email: angelique@caseor.com

Article 3 – Data Collected

3.1 Categories of Data Collected

As part of its activities, CASEOR collects the following types of data:

• Identification data: first name, last name, email address, telephone number.

• Professional data: professional status and company information.

• Payment data: banking information required for payment of services.

• Browsing data: IP address, cookies, and connection history.

3.2 Methods of Collection

Data is collected through:

• Contact and registration forms.

• The purchase of services or subscription to offers and online payments.

• Email communications, telephone conversations, and appointments.

• The use of cookies and tracking technologies.

Article 4 – Purposes of Processing

The collected data is used for:

• Managing orders, payments, and invoicing.

• Scheduling appointments and communicating with clients.

• Improving services and user experience.

• Complying with legal and regulatory obligations.

• Analyzing website traffic and navigation.

Article 5 – Legal Basis for Processing

Data processing is based on:

• User consent (e.g., newsletter subscription).

• Performance of a contract (e.g., payment and provision of services).

• Compliance with legal obligations (e.g., invoice retention requirements).

• CASEOR’s legitimate interests (e.g., improving user experience).

Article 6 – Data Recipients

The data is accessible only to Angélique CHAPUIS (EI) and is not shared with third parties except in the following cases:

• Service providers (e.g., hosting providers, payment solutions).

• Legal authorities where required by law.

Article 7 – Data Retention Period

Data is retained for a period proportionate to its purpose:

• Client data: 5 years after the last interaction.

• Invoicing data: 10 years (accounting obligation).

• Cookies and browsing data: 12 months.

Article 8 – Data Security

CASEOR implements appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, alteration, or disclosure.

Article 9 – User Rights

In accordance with the GDPR, users have the following rights:

• Right of access: to review their personal data.

• Right to rectification: to correct inaccurate information.

• Right to erasure: to request deletion of data under certain conditions.

• Right to data portability: to receive their data in a readable format.

• Right to object: to refuse certain types of processing.

• Right to restriction of processing.

To exercise these rights, users may contact:

angelique@caseor.com

If no satisfactory solution is found, users may lodge a complaint with the CNIL (French Data Protection Authority).

Article 10 – Use of Cookies

The website uses cookies to:

• Improve the user experience.

• Analyze website traffic and navigation (Google Analytics, etc.).

Users may manage or refuse the use of cookies through their browser settings.

Article 11 – Newsletter

Users may subscribe to and receive our Newsletter.

By expressly consenting or ticking the appropriate box, Users agree that CASEOR may send them newsletters containing information and offers relating to new activities and services offered by CASEOR.

Users may unsubscribe from the Newsletter at any time by clicking the unsubscribe link provided in each communication and may also update their preferences.

Article 12 – Changes to the Privacy Policy

CASEOR reserves the right to modify this Policy at any time. Users will be informed of any significant updates.

Article 13 – Contact

For any questions regarding this Privacy Policy, please contact:

Angélique CHAPUIS (EI) / CASEOR

Email: angelique@caseor.com